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Conditions

General Terms and Conditions

Scope

These General Terms and Conditions (GTC) apply to all deliveries from On-Tec Store (hereinafter On-Tec Store) to consumers.

Consumer is any natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to either their commercial or independent professional activity.

Contractual partner

The purchase contract is concluded with On-Tec Store, owner: Leon Laake, Maiglöckchenweg 26, 51588 Nümbrecht

Conclusion of contract

The presentation of the products in the online shop does not constitute a legally binding offer, but rather only an invitation to order.

By clicking the [Buy/order for a fee] button, you place a binding order for the goods listed on the order page.

The subsequent order confirmation email is not acceptance, but merely confirmation of receipt of the order.

The purchase contract is concluded upon delivery of the goods.

Right of withdrawal

  • If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
  • As a consumer, exercise your right of withdrawal in accordance with Section 4.1 use, you have to bear the regular return shipping costs.
  • In addition, the regulations that are set out in detail below apply to the right of withdrawal

Cancellation policy¹

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods or has.

In order to exercise your right of withdrawal, you must inform us On-Tec Store, Leon Laake, Maiglöckchenweg 26, 51588 Nümbrecht, Email: support@on-tec-store.de, by means of a clear statement (e.g. a letter sent by post, or email). inform you of your decision to withdraw from this contract.

To meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs arising from you choosing a method of delivery other than that offered by us, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must deliver the goods to us or to (here, if applicable, the name and address of the person you have requested to receive the goods) immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract to insert the goods to an authorized person). The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

- End of cancellation policy -

(¹ This cancellation policy does not apply to the separate delivery of goods.)

Payment

  • Payment can be made either in advance or PayPal Checkout.
  • When paying in advance, a flat rate discount of 1% is granted and is automatically deducted when the order is placed.
  • If you choose the advance payment method, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Retention of title

  • The goods remain our property until full payment has been made.

Dispute resolution

  • The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online purchase contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. In order to resolve disputes with consumers, we are willing to participate in a dispute resolution procedure before a consumer arbitration board or are obliged in accordance with XXX (statement of the legal norm or contractual agreement). The responsible consumer arbitration board is: Universal Arbitration Board of the Federal Center for Arbitration e.v, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to resolve the disputes mentioned, we will take part in a dispute resolution procedure before this body.

 

  • Alternative:
    The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations arising from online purchase contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to take part in a dispute resolution procedure before a consumer arbitration board.

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